About Us
About Us
SOLL Leisure is a group of non-profit distributing organisations which means that all surpluses are re-invested into the service and community. SOLL has voluntary boards, with community representation that provide a wide range of professional 'added value' skills.The company structure includes SOLL Leisure Group and the charitable companies SOLL (Vale) and SOLL (South Oxfordshire).
Our Vision
SOLL's vision is to get "More People, More Active, More Often" and is doing this by being a fun and innovative company that is affordable, accessible and profitable.
Our Values
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Passion |
We take pride in all that we do, we are enthusiastic in our approach to work and we inspire people to achieve goals. |
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Ownership
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We take responsibility for the commitments we make to customers and colleagues, we take personal responsibility for communicating effectively and we take ownership of customers problems regardless of where the responsibility lies. |
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Professionalism |
We smile, we listen and acknowledge customers opinions and we pro-actively look for ways to increase personal effectiveness. |
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People Focus |
We are always approachable and helpful to customers and colleagues, we actively listen to customers and colleagues and we provide correct and up to date information to customers and colleagues. |
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Integrity
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We treat others with respect in all situations, we are sincere and honest in all that we do and we make decisions that have the interests of the organisation at heart. |
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Exceeding Expectations |
We establish customer needs and aim to exceed expectations, we go the extra mile and we seek ways to improve customer service and working practices. |
Staff & Training
SOLL has over 300 full and part-time staff. Our ethos is one of growth and developing staff with us. SOLL has a comprehensive in-house training programme complemented by partnerships for staff development and Modern Apprenticeship Schemes. SOLL's record since 1999 is one of improving service, increasing usage and reducing cost to its local authority partners. SOLL has strategic approach to improve quality.
- Quest
- National Benchmarking Service (NBS)
- Investors in People
SOLL Leisure has won and been short-listed for a number of industry awards. It has achieved Sport England's Quality Accreditation 'Quest' across the centres that it manages.
SOLL Leisure was re-awarded Investors in People in December 2010. A significant achievement for the company, helping to align our vision and values.
The Future
SOLL has established a proven and successful formula for managing leisure facilities. It's future plans include:-
- Ensuring the continued success of existing partnerships
- Growth in and around Oxfordshire
- Building upon the quality and best value framework
- Improving Quest and maintaining Investors in People status across the group
- Ensuring all fitness staff are REP's registered.
SOLL has a dynamic Corporate Management Team, committed to high standards with a proven track record of delivering its commitments and providing quality customer services. The culture is one of a dedicated and loyal team committed to achieving the best standards.
SOLL wishes to work with organisations seeking true partnerships ensuring the best outcomes for customers and staff.
SOLL has committed itself to ensuring continuous improvements in community services and providing value to its partners.
